Building Foundations for Successful and Scalable AI

We Begin with Business Strategy and Establishing Requirements

  • Artificial Intelligence (AI) is a transformative technology with enormous potential

    • The key to harnessing its power lies not just in the AI but in the data that feeds these algorithms
    • The design, construction, and management of this data is critical for success, and it starts with business stakeholders
  • AI systems use vast amounts of data to improve or predict outcomes and rely on consistent streams of updated data to improve

    • Stakeholders must identify the highest potential use cases to pursue
    • Engaging in expensive, unfocused efforts with data is a real risk for many organizations
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Data Integration is Critical to Achieving Business Goals for AI

  • After the right use cases have been identified, the next step is to catalog and clean up data scattered across various systems and formats within the organization

  • Once cleaned and organized, this data can be consolidated into data lakes or warehouses, making it more readily accessible for AI systems

  • While ensuring data quality and accessibility, companies must also implement effective data management protocols

    • These protocols provide data usage, quality control, privacy, and security guidelines
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Process Improvement is Essential to Scale Current and Future AI Use Cases

  • Identify areas for improvement and inefficiencies within the associated current processes

    • By conducting an audit of existing workflows, bottlenecks and redundancies can be identified and addressed
  • Set clear and quantifiable targets for process transformation

  • Design and implement new, AI-driven processes to achieve your goals

    • This could require integrating advanced technologies, staff retraining, or organizational restructuring.
    • The ultimate result is more streamlined and effective systems that enhance decision making and boost efficiency
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Prioritizing Governance Ensures Data Security, Legal, and Ethical Standards are Followed

  • Given the potential for misuse of AI systems, effective governance, especially concerning compliance with privacy and data security, is essential

    • AI systems must be transparent, explainable, and fair for them to be trusted
  • From the Health Insurance Portability and Accountability Act (HIPAA) to the General Data Protection Regulation (GDPR), these legal frameworks protect customer data and ensure the ethical use of AI

    • Companies must build mechanisms that verify that your AI systems adhere to all relevant regulations — it’s a necessity
  • Proper governance ensures that your AI implementation is ethical, legal, and trustworthy, mitigating potential reputational and legal risks

Check Out Our Healthcare Example

  1. Business Strategy
    • AI systems use vast amounts of patient data to improve diagnoses or predict health trends
    • While ensuring data quality and accessibility, effective data management protocols must be implemented
      • These protocols provide data usage, quality control, privacy, and security guidelines
  1. Data Integration
    • This could mean integrating data from different departments like radiology, pathology, and general patient records.
    • Unique challenges may arise related to data acquisition, demanding strategies to gather relevant health data without infringing on patient privacy rights
  1. Process Improvement
    • There must be clear and quantifiable targets for process transformation
      • These could be specific reductions in patient wait times or increased daily patient appointments to enhance patient experience and boost overall efficiency
  1. Prioritize Governance
    • The technology must do more than provide accurate results; it must also illuminate the path it took to reach those conclusions
    • Physicians, other healthcare providers, and patients must understand how the AI system arrived at a particular diagnosis or prediction to trust its outcomes
      • This principle, known as “explainable AI,” fosters trust and acceptance, which are paramount in a field as sensitive as healthcare.
    • AI applications must comply with strict data privacy and security regulations
      • From the Health Insurance Portability and Accountability Act (HIPAA) to the General Data Protection Regulation (GDPR), these legal frameworks protect customer data and ensure the ethical use of AI

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